Privacy Policy

At Rhinoflex Nutrition, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and purchase our premium health supplements, including Whey Protein, Mass Gainers, Pre-workouts, and Creatine Monohydrate.

1. Information We Collect

To provide you with a seamless shopping experience and ensure 100% authentic product delivery, we collect:

• Personal Identifiable Information (PII): Name, shipping address, billing address, email address, and phone number.

• Payment Data: All payments are processed through Razorpay. We do not store your credit card, debit card, or net banking credentials on our servers.

• Order History: Details of the supplements you purchase to provide personalized health recommendations and loyalty rewards.

• Log Data: IP addresses, browser types, and device information used for security and website optimization.

2. 100% Authenticity & Trust Guarantee

We understand that in the supplement industry, trust is everything.

• We use your data strictly for order fulfillment and internal quality audits.

• We never sell, rent, or trade your personal information to third-party marketing firms.

• Our products are verified for authenticity, and your data helps us maintain a secure chain of custody from our warehouse to your doorstep.

3. How We Use Your Information

We use the collected information to:

• Process and ship your orders accurately.

• Provide real-time order tracking and customer support.

• Ensure compliance with FSSAI (21524068002875) and GST (27DRUPP1467A1ZH) regulations.

• Send periodic updates regarding new product launches or fitness tips (you may opt-out at any time).

4. Payment Security & Third-Party Integration

Your financial security is our priority.

• Razorpay: We use Razorpay as our primary payment gateway. It is PCI-DSS compliant, ensuring that your transaction data is encrypted and handled with bank-grade security.

• Logistics: We share your contact and address details only with verified courier partners to ensure timely delivery.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your cart items, and analyze website traffic. You can choose to disable cookies through your browser settings, though it may affect some functionalities of the store.

6. Legal Compliance & Disclosure

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency), specifically concerning GST and FSSAI audit requirements.

7. Contact Information (Grievance Officer)

For any privacy-related inquiries, data deletion requests, or grievances, please contact our support team:

• Company Name: Rhinoflex Nutrition

• Address: 4012 Hanuman Nagar, Turbhe Naka, Pfizer Road, Turbhe MIDC, Navi Mumbai, Maharashtra 400 705

• Email: rhinonutritions100@gmail.com

• Phone: +91 7021944644

• GSTIN: 27DRUPP1467A1ZH

• FSSAI No: 21524068002875